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Change is local.

Hayden shares his story connecting to the Internet at the 2016 summit.

Connecting a family to the Internet for the first time (including a computer and training) changes their lives, and that work happens on the ground in ConnectHome communities. Local government, nonprofits, and other community members are critical to bridge the digital divide.

In addition to the playbook, below are some available resources for communities.



Local leadership for ConnectHome lies mainly with the city/county and public housing agency, but you are not alone. If you are new to ConnectHome, find local partners using these resources:


Many Internet service providers contributing to ConnectHome have extended their discounted services to eligible families throughout their footprint, in addition to the pilot communities. View available stakeholder offers or visit EveryoneOn's website for affordable options in your ZIP Code.

Under Federal Communications Commission guidance, the Universal Services Administration Company extended the Lifeline program discount from phone to Internet service in March 2016. Residents that are eligible for other programs, such as Medicaid and Supplemental Nutrition Assistance Program, may apply for a monthly discount. Read the fact sheet or visit the website.


Beginning January 2017, HUD requires states and local governments to evaluate the availability of broadband access of low-and moderate-income households as part of the Consolidated Plan (read the regulations). States and local governments must consider ways to bring broadband Internet access to places where access is not currently or minimally available. Contact your local grantee who submits the Consolidated Plan to collaborate your efforts.